Project Description

Generation Invent’s recruiting experts are passionate about their work and make the most of their local call centre market knowledge and recruitment expertise to find you the ideal call centre jobs.

From call centre agent jobs to operations management jobs, we have an unrivalled database of temporary and permanent contact centre jobs.

Our expert consultants offer career advice and a personalised recruitment service to guide you through every stage of the recruitment process, and professional development courses that fit around your life or work, helping you to reach your full potential. View Jobs



Generation Invent understands the importance of great customer service. As a call centre recruitment specialist, we recognise the attributes of excellent customer service agents. To meet the expectations of callers and be successful in an inbound customer service job, you must have an aptitude for problem solving, a professional telephone manner and good .

We are on hand to help whether you are experienced in customer services or sales, looking for a bilingual or trilingual customer service job or would like to begin your customer service career.

For customer support job opportunities, or to get assistance with your recruitment, contact your local Generation Invents office.

MI (management information) analyst jobs within the call centre sector are specialised and demanding jobs. Generation Invent recruits for analyst jobs in organisations across the UK and within a range of industries.

We recruit experienced management information professionals for MI jobs, including MI analyst, data analyst and telemarketing data analyst.

We will give you expert advice and identify the next steps for a successful MI career.

MI jobs in contact centres look at financial statistics and measure portfolio and staff performance. Accuracy in data manipulation and the ability to present this data clearly to colleagues are crucial requirements for these jobs.

Operations manager jobs in call centres require a varied skill set. Working across different platforms within organisations, communication is key.

Overseeing contact centre co-ordinators, administrators and supervisors, the operations manager is responsible for increasing productivity and enhancing the quality of work within a call centre.

We work with the highest quality operations management employers nationwide, meeting with them via our network of UK offices to learn about what they can offer Generation Invents’ job seekers. We offer job opportunities to experienced operations managers looking to further their careers in the call centre environment. Our expert consultants are on hand to discuss operations management jobs, vacancies and career opportunities.